Customer experience

Improve your prospects and customer’s waiting experience

Keep your callers entertained while they wait on hold or are being transferred to another department. Choose music for your customers to listen to so that they know they are still connected.
Targeted greetings

Create targeted greetings to increase promotions

Use personal greetings to promote products and services. Update your callers on new products, services, or new announcements about your business.

Record quality greetings that fit your business' brand

Listen to greeting examples from eVoice to see how your business greetings could sound.
Greet your callers no matter the time of day

Greet your callers no matter the time of day

Create after-hours greetings so you never miss a customer message. Let callers know their call is important to you and specify your business hours so they know when to call you back if they decide to not leave a message.

Explore other call handling options from eVoice

Call Routing

Never miss calls and ensure your callers reach the right people.

Call Reporting

Discover patterns in your business’ call behavior and keep track of your calls.

Caller ID

Know who’s calling you before you answer, so you can prioritize calls and direct them accordingly.