How to use call recording

What is and how to use call recording?

Call recording allows you to automatically record any or all of your business calls. All calls will be found within your account manager and can be sorted by calls by dates, time, caller, etc.

Review and analyze calls to help with team and business development

Review calls with specific reps or customers to pinpoint areas that may be causing issues with your team members. Review successful calls and share with teams for learning and training opportunities.
Analyze calls
Call recording settings

Stay in the loop

Listen in on calls to learn exactly what your customers and prospects think of you and your product.
Listen in on calls

Explore other eVoice calling features

Call Scheduling

Create as many routing schedules as you need with different rules for varies times a day or week.

Call Reporting

Discover patterns in your business’ call behavior and keep track of your calls.

Caller ID

Know who’s calling you before you answer, so you can prioritize calls and direct them accordingly.